Online Registration FAQs

Q. I registered online, but did not get a receipt/confirmation.

A. A receipt/confirmation is automatically e-mailed to the e-mail address you provided on your registration.  Please check your Junk Mail folder.  If you registered online and did not receive an e-mail confirmation within two days, please e-mail the ASE registrar at negan@asecho.com.  You may have mistyped your e-mail address, or your registration may not have been correctly processed.

Q. I registered by mail or fax, but did not get a receipt/confirmation.

A. Due to the volume of registrations, please allow up to three weeks for your receipt/confirmation to be e-mailed to the address you provided on your registration.  If it has been more than three weeks, please check your Junk Mail folder, then e-mail negan@asecho.org.

Q. I got a confirmation by e-mail.  Where’s my receipt? or My hospital requires a receipt for reimbursement.  How do I obtain one?

A. The confirmation you received by e-mail IS your official receipt from the American Society of Echocardiography.  Please do not request an additional receipt because your e-mail confirmation is both your receipt and confirmation. You may consider printing out your receipt email when you receive it to submit for reimbursement or your records.

Q. I lost my receipt/confirmation.

A. Please e-mail negan@asecho.org and your receipt/confirmation will be re-sent to you.  You are not required to bring your receipt/confirmation to the conference.

Q. What happens if I register as a member of a society, but I am not actually a member?

A. You will be invoiced for the difference between the member and nonmember rate.  You will not be admitted into the conference until this difference has been paid.

Q. May I register now and send payment later?

A. No.  Payment is due at the time of registration.  You will not be entered into the system and no place will be held for you until payment is received.

Q. What methods of payment do you accept?

A. Visa, Mastercard, American Express, check or money order in U.S. Currency ONLY (USD).

Q. I clicked “Submit” twice and was charged twice.  How do I reverse the charges?

A. If you do not receive an e-mail within the next business day notifying you of a refund, please e-mail negan@asecho.org.

Q. I made an error on my registration.  How do I get it fixed?

A. Please e-mail negan@asecho.org to correct the error.

Q. How do I cancel my registration?

A. Cancellations must be received IN WRITING and may be e-mailed (negan@asecho.org), faxed (919-787-4916 Attn: Nicole) or mailed (ASE Attn: Nicole; 1500 Sunday Drive, Suite 102; Raleigh, NC 27607) to our office.  Please note we CANNOT accept cancellations by phone.

Q. How do I book hotel/airfare?

A. ASE does not handle airfare nor hotel reservations for registrants.  They must be made by the individual.

Q. How do I get my CMEs?

A. Attendees will complete a CME Request Form (given onsite at the registration desk).  Certificates will be mailed out after the meeting. Or if you are an ASE member, you may access all your ASE CME Certificates from your membership account by clicking here.

Q. What is ASE’s tax ID?

A. 31-0899106

Q. I have a question about a conference?

A. Please visit our Calendar of Courses for the appropriate contact information.